Service

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Combined with the use of SAP+PLM system, the sales end can respond to customer needs within 2 hours, visit the site according to requirements, and plan the configuration of the process assembly line for customers.

Cooperating with agents in more than 20 countries and districts and regions around the world, we can respond to customer after-sales service needs within 2 hours and provide solutions within 24 hours. Relying on the MSG system on the equipment, remote operation and maintenance services can be realized.

Regularly visit customers, provide equipment testing services, guidance, and training services.

Our team Our people 

We work with passion and deep inner beliefs.
We challenge ourselves with higher standards and strict requirements from our customers. We will never give up.
Our sales team, service team, warehouse department, distribution department, design team, development department, as well as finance, administration, and all other departments are part of a large service group. All of these make MOTIMAC well-known in the woodworking industry.
We are proud of them.

The Beauty of woman

We seldom see woman in the machinery industry. But here MOTIMAC women show their charming and expertise. They have passion, energy. They are woman but they are more than a woman. They says MOTIMAC is an intelligent manufacturing. 

Drive to Motimac
Every morning  Motimac bus picks up us from home to the factory. Mr. Liu is a considerate driver. He cleans, sterilize and then smile to everyone. “Morning”and “Smile” start a new day. 

Why Motimac

“I have been here for 21years. I feel at home and do not want to leave. The youngers here are enthusiastic and I am charged as well. ” Mr. Qi is the teacher of every electrical engineer and he is patient. He says all the electrics are his babies and needs to be looked after with heart.

QA

All spare parts are carefully inspected according to the checklist. Inspection Center
Check every component, screw, roller, sandpaper, etc. every day

Maintenance

Installation, inspection and delivery. Then next is the maintenance. Wong calls the list every month. He needs to make sure all the MOTIMAC can be maintained correctly. “Guidance and training is necessary” He says. Correct operation can prolong the machine and reduce maintenance cost.

Leisure

Work is over but we stay. We walk into the gym which is in the factory. We talk, we laugh and we find ourselves here in MOTIMAC